Security Monitoring Centres (SMC) is one of the UK's leading security monitoring providers. Founded in 1936, we offer a wide range of monitoring services to meet the needs of our customers.
Our core service offerings are; alarm monitoring via SMC Custodian and remote video monitoring via SMC Vision. SMC also offer many add on services which extend into complex and diverse applications.
We pride ourselves on our commitment to continually improve the service we offer to our customers and recognise the need to deliver unparalleled levels of support and technical excellence which we believe sets us apart from our competitors and assists with our customer's efficiency.
Our processes are rigorously benchmarked on a regular basis to ensure our Alarm Receiving Centre performance meets our customer demands and industry standards.
SMC Vision protects all manner of businesses, their assets and their staff, offering a wide range of bespoke services, operational efficiency and market leading customer service.
We are a company of ideas who find ways to improve the performance of alarm monitoring and assist installers by:
Individually our products and services offer excellence - but working together - they deliver a combined powerful customer proposition.
SMC is one of the UK's leading security monitoring providers, offering a wide range of monitoring services to meet the needs of our customers.
Our core service offerings are alarm monitoring and remote video monitoring, extending into complex and diverse applications.
Quality is of the utmost importance to us. Not only do we perform to industry required standards, but we also follow internal controls that consistently challenge, in order to provide high levels of customer satisfaction.
SMC is committed to delivering effective solutions that help keep people and property safe.
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SMC values its employees highly, and provides Security Industry Authority (SIA) accreditation, on the job training, a modern working environment and opportunities to develop their own skills, as well as many employee benefits.
SMC has over 80 years in the electronic signalling sector covering everything from radio transmission to Internet protocol (IP).
SMC work with a number of approved partners to offer a comprehensive monitoring service.
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Our online platform for installers, engineers and end users giving live access into our monitoring platform.
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Premises protected by SMC can be monitored by our own alarm receiving centres (ARCs) 24/7, we operate 365 days of the year, ensuring that we are always here when you need us, protecting your world.
SMC is one of the best‑known providers of fire safety and security solutions for businesses and organisations worldwide. For support and advice please contact us to find out more.