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Core Values

Quality

  • Quality is the common denominator of all we do.
  • We are committed to Service Excellence and the Achieving Competitive Excellence (ACE) operating system.

Performance

  • Our customers have a choice, and how we perform determines whether they choose us.
  • We strive for continuous growth to reinforce our leadership position.
  • We achieve world-class financial performance.
  • We continuously improve the productivity of our assets, resources and everything we do.

Responsibility

  • Successful businesses improve the human condition.
  • We act with integrity and maintain the highest ethical standards.
  • We are environmentally responsible and drive to sustainability.
  • We care for the health and safety of our employees and customers.
  • We actively support the communities in which we do business.

Innovation

  • We are a company of ideas, committed to research and development.
  • Our heritage inspires us to reach the next innovative, powerful and marketable idea.
  • We continuously invest in new products, technologies and intelligent systems.

Customer Care

  • We listen to our customers and respond to their needs.
  • We make it easy to do business with us.
  • We are committed to excellence in customer satisfaction.

Employee Opportunity

  • We listen to our employees and treat each other with respect.
  • We are committed to employee and management development.
  • We support and pursue lifelong learning to expand our knowledge and capabilities.
  • We value diversity in individuals and cultures, and seek and share ideas openly.
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Cash
CASH allows installers to run their business from the very first sales enquiry through to install and billing.
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Immix
IMMIX software consolidates a wide range of different security services into one simple operator interface.
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Touch
Touch is an online platform with a  range of benefits for installers, engineers and end users and is accessible from any internet ready device.
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Protecting your world
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TOUCH

Our online platform for installers, engineers and end users giving live access into our monitoring platform.

Innovation at your fingertips.

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Monitoring
Premises protected by SMC can be monitored by our own alarm receiving centres (ARCs) 24/7, we operate 365 days of the year, ensuring that we are always here when you need us, protecting your world.
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Expert support
SMC is one of the best‑known providers of fire safety and security solutions for businesses and organisations worldwide. For support and advice please contact us to find out more.