Security Monitoring Centres (SMC) is one of the UK's leading security monitoring providers. Founded in 1936, we offer a wide range of monitoring services to meet the needs of our customers.
Our core service offerings are; alarm monitoring via SMC Custodian and remote video monitoring via SMC Vision. SMC also offer many add on services which extend into complex and diverse applications.
We pride ourselves on our commitment to continually improve the service we offer to our customers and recognise the need to deliver unparalleled levels of support and technical excellence which we believe sets us apart from our competitors and assists with our customer's efficiency.
Our processes are rigorously benchmarked on a regular basis to ensure our Alarm Receiving Centre performance meets our customer demands and industry standards.
SMC Vision protects all manner of businesses, their assets and their staff, offering a wide range of bespoke services, operational efficiency and market leading customer service.
We are a company of ideas who find ways to improve the performance of alarm monitoring and assist installers by:
Individually our products and services offer excellence - but working together - they deliver a combined powerful customer proposition.
All businesses have people and assets that need protection and particularly those needing to provide continuity with products and services. Recent statistics show that over 25% of fire damaged businesses never recover from a fire* - whether this is loss of stock or the inability to continue supplying their services.
Enhancing a fire system to include monitoring can reduce the risk of losing a business to fire. Why have a system that just rings a bell?
Prioritising fire signals for swift response and linking these signals direct with command and control centres ensures that emergency services can be dispatched without delay.
Fire monitoring provides:
* Source: Aveco / London Chamber of Commerce
CASH allows installers to run their business from the very first sales enquiry through to install and billing.
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Immix software consolidates a wide range of different security services into one simple operator interface.
TOUCH is an online platform with a range of benefits for installers, engineers and end users and is accessible from any internet ready device.
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Our online platform for installers, engineers and end users giving live access into our monitoring platform.
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Premises protected by SMC can be monitored by our own alarm receiving centres (ARCs) 24/7, we operate 365 days of the year, ensuring that we are always here when you need us, protecting your world.
SMC is one of the best‑known providers of fire safety and security solutions for businesses and organisations worldwide. For support and advice please contact us to find out more.