Security Monitoring Centres (SMC) is one of the UK's leading security monitoring providers. Founded in 1936, we offer a wide range of monitoring services to meet the needs of our customers.
Our core service offerings are; alarm monitoring via SMC Custodian and remote video monitoring via SMC Vision. SMC also offer many add on services which extend into complex and diverse applications.
We pride ourselves on our commitment to continually improve the service we offer to our customers and recognise the need to deliver unparalleled levels of support and technical excellence which we believe sets us apart from our competitors and assists with our customer's efficiency.
Our processes are rigorously benchmarked on a regular basis to ensure our Alarm Receiving Centre performance meets our customer demands and industry standards.
SMC Vision protects all manner of businesses, their assets and their staff, offering a wide range of bespoke services, operational efficiency and market leading customer service.
We are a company of ideas who find ways to improve the performance of alarm monitoring and assist installers by:
Individually our products and services offer excellence - but working together - they deliver a combined powerful customer proposition.
Keyholder Care offers valuable peace of mind to employers and those responsible for providing a duty of care to their key holders when being placed in the vulnerable situation of attending site when an alarm has activated. This protective service sends the key holder a set time window to attend site and return back home, giving the key holder the opportunity to extend the time if needed.
Once safely home the key holder will close the Keyholder Care record. However if we receive no acknowledgement of a safe return, or an extension to the time window, we at SMC will step in and escalate the potential risk to your key holder's safety by alerting your chosen emergency contact.
Value-added benefits for you and your customers
SMC Secure will support you with a marketing campaign designed to promote Keyholder Care to your customer base.
please click here to view our customisable installer template. To create one for your business, we simply require your high resolution company logo, Keyholder Care end user price and contact details should someone wish to order from you. We will complete the document and email back to you.
Keyholder Care can be ordered by ticking the relevant box on SmartForms.
CASH allows installers to run their business from the very first sales enquiry through to install and billing.
Immix software consolidates a wide range of different security services into one simple operator interface.
TOUCH is an online platform with a range of benefits for installers, engineers and end users and is accessible from any internet ready device.
Speak to our team of experts today
Our online platform for installers, engineers and end users giving live access into our monitoring platform.
Innovation at your fingertips.
Premises protected by SMC can be monitored by our own alarm receiving centres (ARCs) 24/7, we operate 365 days of the year, ensuring that we are always here when you need us, protecting your world.
SMC is one of the best‑known providers of fire safety and security solutions for businesses and organisations worldwide. For support and advice please contact us to find out more.