Security Monitoring Centres (SMC) is one of the UK's leading security monitoring providers. Founded in 1936, we offer a wide range of monitoring services to meet the needs of our customers.
Our core service offerings are; alarm monitoring via SMC Custodian and remote video monitoring via SMC Vision. SMC also offer many add on services which extend into complex and diverse applications.
We pride ourselves on our commitment to continually improve the service we offer to our customers and recognise the need to deliver unparalleled levels of support and technical excellence which we believe sets us apart from our competitors and assists with our customer's efficiency.
Our processes are rigorously benchmarked on a regular basis to ensure our Alarm Receiving Centre performance meets our customer demands and industry standards.
SMC Vision protects all manner of businesses, their assets and their staff, offering a wide range of bespoke services, operational efficiency and market leading customer service.
We are a company of ideas who find ways to improve the performance of alarm monitoring and assist installers by:
Individually our products and services offer excellence - but working together - they deliver a combined powerful customer proposition.
July 4, 2017
Chubb has been awarded a contract by Dunedin Canmore Housing to upgrade a fire detection system within an estate managed by the Edinburgh-based housing association.
Central to the new contract is Chubb's new Controlmaster ZP2 Analogue Addressable Fire Alarm Control Panel, which manages all smoke detectors and sound alarms within individual properties and communal areas on a single wiring loop. The panel detects variations in sensor environments caused by fluctuation of temperature and byproducts of combustion.
Stuart Phillips, building surveyor at Dunedin Canmore, said the upgrades to an addressable detection system will help ensure servicing will be conducted as efficiently and effectively as possible. "Chubb provides the servicing of our existing fire detection systems and highlighted that an addressable detection system would enable individual alarms to be identified without having to search the entire system," Phillips said.
Chubb was chosen because of its existing relationship with the association’s servicing team, its technology and cost.