Security Monitoring Centres (SMC) is one of the UK's leading security monitoring providers. Founded in 1936, we offer a wide range of monitoring services to meet the needs of our customers.
Our core service offerings are; alarm monitoring via SMC Custodian and remote video monitoring via SMC Vision. SMC also offer many add on services which extend into complex and diverse applications.
We pride ourselves on our commitment to continually improve the service we offer to our customers and recognise the need to deliver unparalleled levels of support and technical excellence which we believe sets us apart from our competitors and assists with our customer's efficiency.
Our processes are rigorously benchmarked on a regular basis to ensure our Alarm Receiving Centre performance meets our customer demands and industry standards.
SMC Vision protects all manner of businesses, their assets and their staff, offering a wide range of bespoke services, operational efficiency and market leading customer service.
We are a company of ideas who find ways to improve the performance of alarm monitoring and assist installers by:
Individually our products and services offer excellence - but working together - they deliver a combined powerful customer proposition.
SMC strives to offer continued innovation and service excellence to its customer base by helping them streamline their business operations with a comprehensive range of connection services. SMC is a part of Carrier, a leading global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies.
TOUCH gives you live access into our monitoring platform, giving you innovation at your fingertips.
CASH is the leading business management solution for security installers, with seamless and real time links to engineer handheld devices and our Alarm Receiving centre, allowing your business to stay ahead of the competition.
Utilising Immix software we can consolidate a wide range of different security services into one simple operator interface.
CCTV health checks operate 24/7 to confirm the operation readiness of your CCTV security system.
Speak to our team of experts today
Our online platform for installers, engineers and end users giving live access into our monitoring platform.
Innovation at your fingertips.
Premises protected by SMC can be monitored by our own alarm receiving centres (ARCs) 24/7, we operate 365 days of the year, ensuring that we are always here when you need us, protecting your world.
SMC is one of the best‑known providers of fire safety and security solutions for businesses and organisations worldwide. For support and advice please contact us to find out more.