Security Monitoring Centres (SMC) is one of the UK's leading security monitoring providers. Founded in 1936, we offer a wide range of monitoring services to meet the needs of our customers.
Our core service offerings are; alarm monitoring via SMC Custodian and remote video monitoring via SMC Vision. SMC also offer many add on services which extend into complex and diverse applications.
We pride ourselves on our commitment to continually improve the service we offer to our customers and recognise the need to deliver unparalleled levels of support and technical excellence which we believe sets us apart from our competitors and assists with our customer's efficiency.
Our processes are rigorously benchmarked on a regular basis to ensure our Alarm Receiving Centre performance meets our customer demands and industry standards.
SMC Vision protects all manner of businesses, their assets and their staff, offering a wide range of bespoke services, operational efficiency and market leading customer service.
We are a company of ideas who find ways to improve the performance of alarm monitoring and assist installers by:
Individually our products and services offer excellence - but working together - they deliver a combined powerful customer proposition.
Checking the critical functionality of your CCTV system; including recording status, camera orientation and reporting any anomalies immediately to enable rapid corrective action.
System health checks
Regular health checks to confirm the operation readiness of your CCTV security system.
Remote Service has been developed by SMC ision to determine the health and operating condition of the technology used in any CCTV system, monitored or otherwise, without the need of an onsite engineer.
Any CCTV system with ethernet capabilities can be supported and monitored on a daily or weekly bases*.
Core service features:
There are certain key things that you need to keep an eye on at all times to ensure that you have maximum security. To help our customers gather this information SMC Vision can produce a monthly installer 'Health Check'.
* Service dependent on the level of available integration and features of DVR/NVR.
** Other technologies are available, based on volume and customer requirements. For more details on how we can support you please contact a member of our sales team.
CASH allows installers to run their business from the very first sales enquiry through to install and billing.
Immix software consolidates a wide range of different security services into one simple operator interface.
TOUCH is an online platform with a range of benefits for installers, engineers and end users and is accessible from any internet ready device.
Speak to our team of experts today
Our online platform for installers, engineers and end users giving live access into our monitoring platform.
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Premises protected by SMC can be monitored by our own alarm receiving centres (ARCs) 24/7, we operate 365 days of the year, ensuring that we are always here when you need us, protecting your world.
SMC is one of the best‑known providers of fire safety and security solutions for businesses and organisations worldwide. For support and advice please contact us to find out more.