Security Monitoring Centres (SMC) is one of the UK's leading security monitoring providers. Founded in 1936, we offer a wide range of monitoring services to meet the needs of our customers.
Our core service offerings are; alarm monitoring via SMC Custodian and remote video monitoring via SMC Vision. SMC also offer many add on services which extend into complex and diverse applications.
We pride ourselves on our commitment to continually improve the service we offer to our customers and recognise the need to deliver unparalleled levels of support and technical excellence which we believe sets us apart from our competitors and assists with our customer's efficiency.
Our processes are rigorously benchmarked on a regular basis to ensure our Alarm Receiving Centre performance meets our customer demands and industry standards.
SMC Vision protects all manner of businesses, their assets and their staff, offering a wide range of bespoke services, operational efficiency and market leading customer service.
We are a company of ideas who find ways to improve the performance of alarm monitoring and assist installers by:
Individually our products and services offer excellence - but working together - they deliver a combined powerful customer proposition.
Using the video images from an existing CCTV system on alarm allows an advanced response to a traditional 'ringing bell and call key holder' response plan.
Combining the existing intruder monitored alarm with an existing CCTV system, can ensure that when an intruder alarm is received, SMC Vision can instigate a suitable response based on the visual verification and confirmation of a monitored alarm.
Fast, efficient and appropriate response, without the threat of false alarms.
Interaction with:
Typical Applications
Supported Technologies*
Dedicated Micro's - SD, DS2, DVIP, Eco and B2
Adpro - Fast Scan, FastTX and FastVu
Heitel/Vista - Smart Disk, Smart Tel, Navigator
360 Vision - Spectiva, Linearis, Porima, Avalon S, Avalon T and Avalon H
Panasoni - ND200, ND300, ND400 and HD300
UTC - VeDVR and EnDvR
Milestone
Samsung
*Other technologies are available based on volume and customer requirements.
CASH allows installers to run their business from the very first sales enquiry through to install and billing.
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Immix software consolidates a wide range of different security services into one simple operator interface.
TOUCH is an online platform with a range of benefits for installers, engineers and end users and is accessible from any internet ready device.
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Our online platform for installers, engineers and end users giving live access into our monitoring platform.
Innovation at your fingertips.
Premises protected by SMC can be monitored by our own alarm receiving centres (ARCs) 24/7, we operate 365 days of the year, ensuring that we are always here when you need us, protecting your world.
SMC is one of the best‑known providers of fire safety and security solutions for businesses and organisations worldwide. For support and advice please contact us to find out more.